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Digitalizing Business Process in the African healthcare product sector

UNIDO and Anowah Afrique Limited, a Ghana-based garment manufacturer, implemented digitalization of business and production management in Anowah’s main factory in Greater Accra in Ghana. It is a part of UNIDO’s commitment to digitalizing the African manufacturing industry.

The implementation of an Enterprise Resource Planning (ERP) system covers supply chain management, resource planning, and accounting, leading to streamlined production management and data flow. Alongside this enterprise-level digital transition, Anowah Afrique began extended digital skills training for its female employees, aligning with its commitment to supporting vulnerable women.

In April 2023, UNIDO and Anowah Afrique Limited signed the formal acceptance of an Enterprise Resource Planning (ERP) system together with a set of computers and network system devices installed in its main production factory located in the Greater Accra Region of Ghana. This is one of the highlights of UNIDO’s commitment to digitalizing the African manufacturing industry and is also aligned with national initiatives by the government of Ghana.

Anowah Afrique Limited is a Ghanaian garment manufacturing company established in 2009 and provides hospital wear, school wears, and PPEs. This followed a factory-level digitalization assessment, which had been initially conducted by UNIDO and Net Systems Africa, and the installation is the first implementation of such digitalized business operation system covering supply chain management, resource planning, accounting, etc. As a result of this business process digitalization, Anowah Afrique Limited has realized digitally integrated and streamlined production management, data flow between different departments, reducing paper-based manual work and human errors.

It is also important to note that the company is known for its active commitment to employing females in vulnerable situations and providing vocational training to them and they started new extended training programs for its female employees in parallel with the installation of the ERP system. This opens new opportunities for females to obtain digital skills. It is a part of the project “Promoting public health and social resilience against COVID-19 by strengthening the domestic supply chain of personal protective equipment under a circular economy approach” funded by the government of Japan

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